I do read every email and try to respond to as many as I can, as quickly as I can, but things can back up or get missed or forgotten on occasion, so my apologies if I don’t get back to you immediately. Unfortunately I am unable to take phone calls and the best way to contact me is through this page.
Because I am a solo-preneur wearing many hats, I ask that you please help me out by reviewing the extensive FAQs page first. It’s likely that you can find a solution quickly.
Top Questions are Related to Shop Login
If you can’t log into your shopping cart account, make sure you have created one first. Signing up for the newsletter does not create an account in the shop.
This new shop requires a much more secure password and any password you may have used with the old shop did not transfer. Most people are having no issues creating a new password but if you’re one of the few who can’t seem the please the “password nazi,” let me know and I can generate one for you.
Yes, I do some custom digitizing and free-lance teaching as my schedule permits. Go to Custom Digitizing to learn more about getting a design digitized.
Offers to Provide Digitizing Services
If you are a company promoting your digitizing services, I do not send out work. All designs are done in-house by me. There are only three ways I would consider working with you:
- You digitize with the same software I do (Punto).
- You are an outstanding digitizer of creative designs, not just logos.
- You work cheaper than me for producing stock designs for this site (which basically means you work for free).
Offers for SEO Services
If my SEO is so bad, how did you find me in the first place? Skip on to another site please. I’m not interested.
Still Need to Contact Me?
If you do need further assistance, please be explicit about the details as in what is happening and what you’ve done to solve the issue.