Contact Us
Have a question? Need some assistance? We're here to help you!
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The #1 reason why designs can't be downloaded is that no shopping cart account has been set up.
Signing up for the newsletter does not automatically create a cart account. Create an account here.
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Before contacting us, please read this list of the most frequently emailed questions. It might provide the answer faster than waiting on an email response.
CHECK HERE FIRST:
>>>>> Shopping Cart FAQ <<<<<
If you still have questions, please email us and we'll get back to you as soon as we can. Please include:
- Your first and last name
- Your order number
- Details about when/where/how a problem may be occurring
- Design formats, if it is design related question
- Did you read the Shop FAQs first?
If you don't hear from us within 2 days, please try again in case the message was somehow lost. We normally reply much sooner than that!
Please note that in times of peak traffic (generally after a newsletter goes out announcing a new free design); emails generated by the system may exceed the daily limit and we will not receive it all (as in NEVER).
